Privacy Policy

We collect information you provide directly to us when you create an account, complete your profile, post jobs, submit bids, or contact us. This includes: • Account information: name, email address, password • Profile information: skills, bio, location, profile photo • KYC documents: government-issued ID, passport-size photo (only for identity verification) • Transaction data: bid amounts, contract values, payment history • Communications: messages exchanged through the platform • Usage data: pages visited, features used, device and browser information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Verify your identity through our KYC process • Send notifications about bids, contracts, messages, and platform updates • Respond to support requests and resolve disputes • Monitor for and prevent fraudulent activity • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Other users: Your public profile, reviews, and work history are visible to other platform users. Your contact information is never shared without your consent. • Service providers: We work with third-party services for hosting, analytics, and email delivery. These providers are bound by confidentiality agreements. • Legal requirements: We may disclose information when required by law, court order, or to protect the rights and safety of our users.

Identity verification (KYC) documents — including government-issued IDs and photos — are stored securely and accessed only by authorized administrators for verification purposes. KYC documents are not shared with other users or third parties. Once verified, you may request deletion of your original document images.

We implement industry-standard security measures to protect your personal information, including: • Encrypted data transmission (HTTPS/TLS) • Secure password hashing • Regular security audits • Access controls limiting who can view sensitive data No method of electronic storage or transmission is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your account and associated data • Export your data in a portable format • Opt out of marketing communications To exercise these rights, contact us at privacy@magarchu.com

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law (e.g., financial records).

Magarchu is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has provided us with personal information, we will promptly delete it.

We may update this privacy policy periodically. We will notify you of significant changes by email or through a prominent notice on the platform. Your continued use of Magarchu after such changes constitutes your acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us at: Email: privacy@magarchu.com Address: Kathmandu, Nepal